Engineering for essential infrastructure
Water and wastewater systems do not have a shutdown window. Treatment plant, pump stations, and distribution networks run continuously, and a control system failure that leaves operators without visibility of a remote asset is not just an inconvenience - it is a potential public health and environmental risk.
The automation and control systems on water and utilities infrastructure are often a mix of generations. Older telemetry RTUs running on 3G networks that are being decommissioned. SCADA systems built on platforms that vendors no longer support. PLC programs that nobody has the source files for. These are the situations we work in regularly.
What we do in water and utilities
Our water and utilities work covers SCADA design and programming, PLC and RTU upgrades, industrial networking, telemetry systems, and OT cybersecurity. We work on both greenfield installations and upgrades to existing systems on live infrastructure.
SCADA upgrades are a significant part of our utilities work. Migrating from legacy platforms to modern Ignition or AVEVA systems, improving alarm management, adding historian capability, and extending remote monitoring to assets that previously had no telemetry are all projects we have delivered for councils and water authorities.
Remote pump station control and monitoring requires a combination of reliable hardware, appropriate communications, and control logic that handles the fault conditions that come up when no one is on site. We design systems that fail safely and alert operators when intervention is needed, rather than systems that fail silently.
OT cybersecurity and compliance
Water utilities are classified as critical infrastructure under the Security of Critical Infrastructure Act, which creates specific obligations around cybersecurity risk management. OT networks on water and wastewater sites are increasingly connected to corporate IT systems, cloud services, and vendor remote access - each connection that is not properly managed is an exposure.
We assess OT network architecture, identify uncontrolled access paths, and implement security controls that are practical in an operational environment - network segmentation, secure remote access with authentication and logging, patch management for control system components, and monitoring for anomalous behaviour.
Working with regional utilities
Regional councils and water authorities in Central Queensland operate with constrained budgets and limited access to in-house automation expertise. We understand this reality. Our engineering deliverables are designed to be maintained by council electrical staff - clear documentation, readable PLC code, and SCADA systems that operators can configure and troubleshoot without calling a specialist for every change.